Friday, July 08, 2011

Canada Post? "They're Illiterate"

Canada Post LLV in service                   Image via Wikipedia
Talked today to someone about our woes getting mail held or re-directed by Canada Post. This person's response: "I've given up -- they're illiterate". Hmmm. They may be on to something. You would think that an acute sense of er, the ability to process letters and numbers accurately might be a prerequisite for a job delivering mail where, you know, you have to be able to read stuff.

Apparently not.

We were re-directing mail from PEI to Toronto. Supposed to stop in June. Didn't happen. It got coded September by Canada Post. This is not the first time this sort of thing has happened -- for us, it's been the rule, rather than the exception. And, no, our writing is not particularly sloppy.

I'm currently looking at a stack of L.L.Bean catalogs. Shoulda been re-directed to Toronto. Instead, the postal worker circled the "Current Resident or" at the top and left them in PEI. So, we've got a stack of 'em now.  Even though they were properly addressed, and we paid Canada Post a fee to re-direct our mail, because you, know, WE WEREN'T GOING TO BE HOME AND WE ARE THE CURRENT RESIDENT. Is it too much to expect that when you pay to have your mail re-directed it will actually be re-directed?

Apparently so.

I don't know who to blame -- Canada Post or the CUPW posties themselves. It's enough to make you want to cross the street to the competition. Oh.


And that's the way the re-directed Ball bounces.
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Frances said...

I'd file a complaint. Won't do any good, with the post office, though. My experience is they'll just pass the blame elsewhere. Go to your MP and push.

RkBall said...

Hi Frances. I originally was going to include a paragraph about complaining, and its futility -- just like you have suggested.

Anonymous said...

When I first moved into my brand new house they had no super boxes. That was a year ago and they just put them in last week. Anyway so we had to pick up our mail at the postal station before 3 pm. The people there were complete and total 100% idiotic trust me.

RkBall said...

Sorry to hear this. All the people I deal with at Canada Post have been generally very good; it's just, for some reason, most if not all our re-direct requests get mangled.

Can you give an example we can mull over?

"... nothing intellectually compelling or challenging.. bald assertions coupled to superstition... woefully pathetic"